Fill in the form, attach your documents and pay — all from your phone. A real eMitra shop does the work and sends you proof when it's done. If they don't take the job, your money comes straight back.
Free to create an account. You only pay for a service when you apply for one.
No phone calls to find out what happened to your application.
Browse what nearby shops offer, with the price shown before you start.
Answer the questions, attach any document as a PDF or photo, then pay online.
They confirm the date the work will be finished — and a meeting time if one is needed.
The finished document arrives in your account for you to check and confirm.
Three rules, applied by the system itself rather than by someone remembering to.
If the shop can't take the job, the refund is issued the moment they decline — in full, to the same account you paid from.
If the completion date passes and the shop doesn't respond within two days, the refund happens on its own. You don't have to ask.
A job is only finished when the shop uploads proof of the work — a PDF or a photo you can open and check yourself.
List the services you already provide, set your own price, and let customers apply and pay before they walk in — or without walking in at all. You stay in control of which jobs you take.
Send the scan or photo with the form itself — PDF, JPG or PNG. Only the shop handling your job can open it.
A shop that accepts your job has to say when it will be finished. That date is on your order, and the clock is on them.
Declines and no-shows are refunded by the system itself, through Razorpay, back to where the money came from.
No. MitraDesk works entirely in your browser, on a phone or a computer. Create an account and you can apply for a service straight away.
You pay when you submit the form. The shop then has to accept the job before it becomes theirs to do. If they decline, you are refunded in full immediately. If they accept but go quiet — the completion date passes and they don't respond within two days — the refund is issued automatically, without you having to ask for it.
The shop can't close a job without uploading proof — a PDF or a photo of the finished work. It appears on your order for you to open and check, and you confirm it from there. Please do confirm once you've seen it: an account that views the proof and then ignores it for a week is suspended for 30 days, because the shop is left waiting on a job they've already finished.
PDF, JPG or PNG, up to 2 MB per document. A clear photo taken on your phone is usually enough. Only the shop handling your application can open what you send.
Create an account, open your dashboard and add a service: give it a name, set your price, and build the form you want customers to fill in. It's then reviewed and approved before it goes live, and you'll see any note from the reviewer on your own dashboard.
No. Creating an account is free, for customers and for shops. You only pay when you apply for a service that has a price on it, and that price is set by the shop and shown before you begin.
Leads MitraDesk's direction — working directly with eMitra shop owners to understand what actually slows a counter down, and shaping the product around it.
Builds and maintains MitraDesk from an active eMitra shop counter, so every feature is shaped by a real working day, not a guess at one.
Create an account in a minute. Nothing is charged until you apply for something.
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